Have you ever recharged airtime, probably to buy a data bundle or to call someone and your service provider sent you a message that a certain amount has been deducted from your account balance to pay for a service you didn’t know had auto-renewal?
Many people who use any service provider in Nigeria, especially 9mobile, have probably been in this situation once or twice. And it can be very annoying, especially when you have a budget to work with or you’re not in a location where you can buy another airtime.
This article contains different methods to stop auto-renewal on 9mobile, whether for data subscription, caller tunes, and many more.
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How To Stop Auto Renewal On 9mobile
If you’re a 9mobile customer in Nigeria, you may be on an auto-renewal plan. Your service will automatically renew each month, and you will be charged accordingly. If you decide that you no longer want to be on an auto-renewal plan, there are a few steps you’ll need to take to stop the automatic charges.
If you’re on 9mobile in Nigeria and want to stop the auto-renewal of your subscription, follow these steps:
- Dial *229# on your 9mobile line and select (Manage Account)
- Select option 0 (Auto Renewal)
- Select the service you want to stop auto-renewal for (e.g. data, voice, SMS, etc.)
- Select option 2 (Stop Auto Renewal)
- Confirm your selection by selecting option 1 (Yes)
You can also stop the auto-renewal service by sending “Stop” to 229. You can also use your 9mobile app to stop the auto-renewal service.
First, open the 9mobile app and log in. Then, go to the “My Plans” section and select the plan you want to cancel. Next, scroll down to the bottom of the page and select “Cancel auto-renewal.” Finally, confirm your cancellation by clicking “Yes” on the popup window.
And that’s it! You’ve successfully canceled auto-renewal on your 9mobile.
How To Stop Auto-Renewal On 9mobile Through Call
You can also call 9mobile customer care if you want to cancel auto-renewal service. All you have to do is dial 200 and call their customer care service.
After calling them, request to speak with a customer representative and ask him or her to help you check what service you’re currently subscribed to. You can then ask them to help you with the auto-renewal service.
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How To Deactivate 9mobile Caller Tunes
Caller tunes are the sound or music your callers enjoy when they call you. Caller tunes are mostly chosen from trending secular music at a particular point.
Most of the time, 9mobile users do not know how to deactivate the caller tune service. And this service has a monthly charge of ₦50. If you want to change your caller tune, you get charged ₦50, aside from the monthly charge.
If you opt-out of the caller tun auto-renewal service, you can deactivate it by dialing *251*2#.
How To Activate Auto Renewal On 9mobile
Using auto-renewal isn’t entirely bad. It helps you automate your monthly expenses, and there are discounts for people who activate the auto-renewal service. However, there’s no direct way to activate auto-renewal. The only way to do it is by activating it when buying a data plan or paying for a service.
For example, if you’re buying a monthly data plan on 9mobile and want to buy the same amount next month, during selecting options, there’s a yes or no option that asks if you want to activate auto-renewal. Click on yes and successfully activate auto-renewal for that particular plan.
Ultimately, there’s no single code or SMS to activate auto-renewal generally, and you can only do it for a particular program you want to activate.
How To Buy Data Plans On 9mobile
Buying data plans is very easy. Suppose you want to buy data plans through USSD, dial *229# and select from the available options. You can also buy data on their official website. You must input your phone number and email address and select the data plan you wish to buy.
You can pay on their website through your debit card, Paga, pay attitude, bank transfer, or with USSD Banking
How To Cancel Auto-Renewal On 9mobile Night Plan
9mobile night data plan is for people who work mainly at night or who want to have uninterrupted internet while surfing the net. 9mobile has two options for the night plan: the ₦50 for 250 MB and the ₦200 for 1GB plan. The plan is only active from 12 am to 5 am.
To cancel the auto-renewal for the 9mobile night plan, all you have to do is dial *229*0#.
List Of 9mobile Data Plans And How To Subscribe
9mobile has a lot of data plans that are available for anyone. Whether you’re looking for daily, weekly, or monthly data. They also have a variety of social bundles you can choose from.
Here’s a list of 9mobile data plans;
|1.5 GB||1,200||*229*2*25#||30 days|
|100 GB||84,992||*229*4*5#||30 days|
9mobile Social Bundle plans
|Daily||Facebook, Twitter, Instagram, Eskimi, WhatsApp||100||*343*6*7#|
|Weekly||Facebook, Twitter, Instagram, Eskimi, WhatsApp||300||*343*6*8#|
|Monthly||Facebook, Twitter, Instagram, Eskimi, WhatsApp||700||*343*6*9#|
|Weekly Special||Facebook, Twitter, Instagram, Eskimi, WhatsApp||700 (with 2GB data allowance||*343*6*12#|
9mobile is one of the most used service providers in Nigeria. To opt-out of their auto-renewal service, you must dial *229*0# or send “Send” to 229 as a text message.
Following the instruction in this article, you should be able to stop the auto-renewal on your 9mobile network.