Zenith Bank: USSD Codes, Banking Details, Loans, Customer Care, Mobile App

Is Zenith Bank Only In Nigeria?

When people use your brand name as a verb, it is remarkable. So is the landmark of Zenith Bank but this wasn’t a wishing wand happening. Zenith Bank is one of the biggest financial service providers to reckon with in Nigeria and Africa in general. The bank has a market capitalization of more than N600 billion and its founder, Jim Ovia, is one of the most successful bankers and businessmen in Africa.

In this article, I will take you through a lot of things that you need to know about Zenith Bank. I will share information on the history and real owner of Zenith Bank, Zenith Bank’s USSD code, customer care number, mobile and internet banking, and how to open an account with Zenith Bank.

This post isn’t made for new and prospective customers alone. If you already have an account with the bank, I will expose you to some ways to manage your account effectively and efficiently with the Zenith Bank USSD mobile banking service.

History Of Zenith Bank

In May 1990, Jim Ovia applied for a banking license which the Nigerian banking industry regulated on two categories one for merchant banks and one for commercial banks with nothing but deep-rooted sensibility he went for the not-too-easy choice the commercial license and this gave life to the establishment of Zenith Bank on the 30th of May 1990 although financial operations of the bank bloomed as at the month of July 1990 as a functional commercial bank of Nigeria.


The bank became a public limited company on June 17th, 2004, and was listed on the Nigerian Stock Exchange (NSE) on the 21st of October 2004 after a cornerstone achievement of its Initial Public Offering (IPO). The Bank grew its shareholder’s fund from ₦20million in 1990 to ₦704.50billion towards the end of 2016.  

The economic hub of Lagos State in the southwestern part of Nigeria headquarters is Zenith Bank Public Limited company which has over 500 functional branches and business setups in good and fertile commercial locations in all states of the federation and in the Federal Capital Territory (FCT) Abuja.

In addition, to these pioneering strides, Zenith Bank also begat subsidiaries in the following countries of Africa they are: the Gambia, Zenith Bank (Gambia) Limited, Ghana, Zenith Bank (Ghana) Limited, and Sierra Leone Zenith Bank (Sierra Leone) Limited.

This feat earned her the recognition and license of operation in March 2007, by the Financial Services Authority (FSA) of the United Kingdom to establish Zenith Bank (UK) Limited as the United Kingdom subsidiary of Zenith Bank public limited company. Like a light set on a hill, Zenith Bank has paved its way into the Asian banking industry with a representative office in The People’s Republic of China.

Zenith Bank USSD Code

Zenith Bank Public Limited company is a financial service institution in Nigeria that offers banking products and services to corporate, private, personal, and commercial banking sectors owes her awarding success to its shareholders and management team who for over 20 (twenty) years have grit and resilience delivered premium financial solutions to all stakeholders.

Zenith Bank Executive Team

Below is a dignified list of individuals who bear the weight of greatness for the Zenith Bank public limited company.

  • Jim Ovia – Chairman
  • Ebenezer Onyeagwu – Chief Executive Officer, Director & MD
  • Mukhtar Adam – CFO & Group Head-Financial Control
  • Francis Chukwunyem – Chief Information Officer & General Manager
  • Adaora Remy Umeoji – Executive Director & Deputy Managing Director
  • Felix Egbon – Chief Risk Officer & Deputy General Manager
  • Michael Anyimah – Head-Fx Trading, Derivative Sales & Trading
  • Oladoyin Olugbuyi – Chief Compliance Officer
  • Henry Oroh – Executive Director
  • Anthony Akindele Ogunranti – Executive Director
  • Adobi Stella Nwapa – Executive Director
  • Peter Olatunde Bamkole – Independent Non-Executive Director
  • Chuks Emma Okoh – Non-Executive Director
  • Al-Mujtaba Abubakar – Independent Non-Executive Director
  • Omobola Ibidapo-Obe Ogunfowora – Independent Non-Executive Director
  • Gabriel Ita Asuquo Ukpe – Independent Non-Executive Director
  • Oye Ibidapo-Obe – Independent Non-Executive Director
  • Mustafa Bello – Independent Non-Executive Director

Zenith Bank USSD Code

*966# is Zenith Bank’s USSD Code. With this code, you can maneuver your account and have access to all services provided by Zenith Bank.

By dialing *966#, you can access all of Zenith Bank’s financial services from changing your pin to blocking your card, checking your account balance, requesting a loan from Zenith Bank, and more.

You can use the *966# self-service code to

  • Open a Zenith Bank account.
  • Reactivate Your Zenith Bank Account.
  • Transfer Funds.
  • Buy Data & Airtime.
  • Check Your Zenith Bank Account Balance.
  • Create an OTP (One Time Password).
  • Create a Transaction PIN.
  • Create Internet Banking Login Details.
  • Pay Bills.

You can also carry out any of these transactions by going to any Zenith bank branch near you. You can also see this list of all Nigerian banks and their USSD transfer codes.


How To Open A Zenith Bank Account

You can open a Zenith Bank account simply by dialing *966*0# on any network and any phone (Nokia Torchlight, Android, or iPhone). Press ‘1’ if you are opening the account for yourself, and ‘2’ if you are opening an account for someone else.

Follow the given instructions, and then your account number will be automatically generated and sent to you via SMS. You don’t need airtime, data, form, or passport to open an account using this method. Plus, it’s easier to link with your BVN.

How To Reactivate Your Zenith Bank Account

Simply dial *966*0# on the phone number you used to register with Zenith Bank. Press 5 and enter your Bank verification number (BVN) and your Zenith Bank Account will be reactivated (You will be charged at least N100 airtime for this process to be completed).

How To Transfer Funds Zenith Bank Mobile

You can also use the ZENITH BANK self-service code to transfer up to N1,000,000 daily just by dialing *966*1*Amount*ZENITH BANK Account Number# to transfer to a ZENITH BANK Account. Or *966*2*Amount*Other Banks Account Number#. Using the phone number you registered with ZENITH BANK, then follow the on-screen prompts to enter your PIN and confirm the transaction.

It is a convenient way and easy way to send/receive money; it takes less than 10 seconds to process and the service is available 24/7.

Dial *966*Amount*Account Number# (e.g. *966*1000*1234567890#) from the phone number you registered with Zenith Bank, then follow the on-screen prompts.

How To Buy Data & Airtime Zenith Bank Mobile

You can also use the *966# self-service code for Airtime & Data Top-up. Simply dial *966*Airtime Amount# to purchase airtime for yourself or *966*Airtime Amount*Recipient’s number# to send airtime to a friend or third party.

For example, if you want to buy N500 airtime for someone, simply dial *966*500*08012345678#

How To Check Your Zenith Bank Account Balance On Zenith Bank Mobile

You can also check your ZENITH BANK Account Balance by simply dialing *966*00# on your Zenith Bank registered phone number. Then follow the on-screen prompts (You will be charged N10 for this service). You do not need to do plenty of paperwork, stand in long queues, or visit the bank to do this.

How To Update Your BVN

Simply dial *966*BVN# to update your Bank Verification Number (BVN) using the number you used to open your Zenith Bank account.


How To Apply For A Loan On Zenith Bank Mobile

You can apply for a loan from ZENITH BANK using *966# on your ZENITH BANK phone number, answer all related questions, and see if you meet their requirements.

How To Create A Transaction Pin On Zenith Bank Mobile

You need a ZENITH BANK Transaction 4-digit PIN to complete every transaction done on your mobile device. Simply dial *966*5# and enter the pin to create a ZENITH BANK 4-digit Transaction PIN.

How To Perform USSD Transactions On POS

Simply dial *966*000# and enter your POS Reference code.

How To Pay Bills On Zenith Bank Mobile

You can pay your bills by dialing:

To pay your DStv, GOTv, and PHCN bills, simply dial; *966*7*Amount*Customer ID# on your mobile phone and follow the on-screen prompts.

To pay other Zenith Billers, simply dial; *966*6*Biller code*Amount# on your mobile phone and follow the on-screen prompts.

Customer ID is your smartcard number for a cable subscription and meter number for electricity bill payments.

How To Block Your ATM Card On Zenith Mobile

If you want to block your card, dial *966*60# on your mobile number and select option 6.

How To Deactivate Your Zenith Bank Account

Simply dial; *966*911# from your mobile phone. Enter your account number then enter your account mobile number which is the number linked with your account. Press “1” to continue and instantly block your Zenith Bank account. To unblock your account, you will have to visit any Zenith Bank branch.

How To Create Internet Banking Login Details On Zenith Bank Mobile

You can also use *966*6*5# to Internet Banking Login. Or set up your ZENITH BANK Internet Banking Portal for Individuals and or Internet banking portal for businesses to set up your Internet Banking Login Details.

You can also download the ZENITH BANK mobile app to use for your transactions.

How To Download The Zenith Bank Mobile App [Eazy Money] For Android

Go to the Google Play Store to download the Zenith Bank EazyMoney app for Android phones.

How To Download The Zenith Bank Mobile App [Eazy Money] For Ios

Visit the app store to download the Zenith mobile app for iOS (iPhone and iPad).

Zenith Bank Swift Code

  • Swift Code – ZEIBNGLA.
  • Bank Name – ZENITH BANK PLC.
  • Bank Address – 87 Ajose Adeogun St, Victoria Island 106104, Lagos.
  • City – Lagos.
  • Country – Nigeria.
  • Sort code – 057150013.

Zenith Bank is one of Nigeria’s finest multinational financial institutions that specializes in Retail, Corporate Banking and Investment Banking, Internet Banking, and Asset Management services.

And has its Banking Headquarters at 87 Ajose Adeogun St, Victoria Island 106104, Lagos Nigeria.

zenith bank customer care

Zenith Bank Customer Care Numbers, WhatsApp, And Contact Details

Zenith Bank customer care email, Zenith Bank WhatsApp number, Zenith Bank email address for complaints, Zenith Bank help desk, Zenith Bank customer care online chat & customer service number have been provided to help customers contact Zenith Bank through any available means.

How To Connect With Zenith Bank

Do you have a complaint or do you want to report an issue to ZENITH bank? You can connect with them. They treat all e-mails as a priority and try to provide a response as quickly as possible. All you have to do is send them a direct email to zenithdirect@zenithbank.com.

Zenith Bank Social Media Contacts

You can drop your request or complaint messages on:

  • Facebook: www.facebook.com/Zenithbank/
  • Twitter: www.twitter.com/ZenithBank
  • Instagram: www.instagram.com/zenithbankplc

A customer care representative will reply to you as soon as soon can be and all your queries and complaints will be solved ASAP.

You should know that no ZENITH Bank customer care representative will ask for your personal information like ATM PIN, ATM card number, Mobile Banking PIN, CCV Number, or Token or OTP (One Time Password) to complete your request. They have everything they need on their end, you just have to say YES or No to authorize them to do what they have to do.


Zenith Bank Customer Care Number

+234-1-2787000, 0700ZENITHBANK

Zenith Bank Live Chat

You can chat live with customer care representatives through the Live Chat option on their website.


The website of ZENITH BANK is www.zenithbank.com.


Zenith Bank makes banking easy and accessible with convenient USSD codes, comprehensive banking details, flexible loan options, responsive customer care, and a user-friendly mobile app—empowering customers with seamless financial experiences.

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