The First City Monument Bank (FCMB) we all know today started in 1977 as an entity known as City Securities Limited (CSL). Since then, the bank has metamorphosized into a large financial service provider.
As of 2017, FCMB had over 220 branches and 4.3 million customers with subsidiary branches in the United Kingdom. Due to their excellent service and support to individuals and businesses, they were named the Best SME Bank in Nigeria and the Best SME Bank in Africa at the Asian Banker Middle East and Africa Regional Awards in 2021.
In this article, we will be talking about this commercial bank and what they do. You will discover the FCMB USSD mobile banking codes, customer care information, branches and offices nationwide and we’ll also share information on how you too can open an account with FCMB.
Table of Contents
- History of First City Monument Bank (FCMB)
- FCMB USSD Code
- How To Open An Fcmb Account
- FCMB Customer Care Support Details and Contact
History of First City Monument Bank (FCMB)
FCMB is an acronym for First City Monument Bank Limited. First City Monument Bank Limited, founded by Oloye Subomi Balogun, is a subsidiary of FCMB Group Plc, one of Nigeria’s largest financial services firms. Commercial and retail banking, investment banking, brokerage, wealth management, and trustee services are among the company’s business activities. FCMB is headquartered in Lagos, Nigeria.
In 1982, City Securities Ltd, one of the largest block trades in the history of the Nigerian stock exchange, launched FCMB, the first local bank in Nigeria to be established without government or international help. Its original name was First City Merchant Bank, but due to its transformation to a Universal Bank in 2001, it was renamed First City Monument Bank.
In 1996, the National Fertiliser Company of Nigeria received the first and, at the time, the largest loan syndication of N70 million (now NOTORE). In 2004, it was listed on the Nigerian stock exchange. In February 2012, FCMB finalized the acquisition of FinBank Plc, with which it merged in October 2012.
FCMB Group Plc became the holding company for FCMB Ltd and its subsidiaries as a result of the subsequent group restructuring. In 2014, FCMB (UK) Limited was granted a wholesale banking license in the United Kingdom. In the United Kingdom, FCMB (UK) Limited received a personal and business banking license in 2018.
FCMB Branches And Locations In Nigeria
Head Office is located at Primrose Tower, 17A, Tinubu Street, Lagos State, Nigeria.
|Adetokunbo Ademola Branch||Plot 719a Adetokunbo Ademola Street, Victoria Island, Lagos.|
|Ajah Branch||Km 23, Berger Bus Stop, Lekki-Epe Expressway Ajah, Lagos.|
|Alaba Branch||Obosi Plaza, A-Line, Alaba International Market, Alaba, Lagos.|
|Amuwo-Odofin Branch||Plot 123 Amuwo Odofin Road, Festac Link Bridge, Amuwo-Odofin, Lagos.|
|Badagry Branch||Olusegun Obasanjo Hall, Aspamda, Trade Fair Complex, Badagry Expressway, Lagos.|
|Ikoyi Branch||68 Awolowo Road, Ikoyi, Lagos.|
|Broad Street Branch||74/76, Broad Street, Opposite Methodist Church of Trinity, Tinubu Square, Lagos.|
|Gbagada Branch||42, Diya Street, Ifako Gbagada, Lagos.|
|Iddo Branch||Leventis Building, 2-4 Iddo Road, Iddo, Lagos.|
|Idimu Branch||218 Egbeda-Idimu Road, Idimu, Lagos.|
|Idumota Branch||22 Idoluwo Street, Idumota, Lagos Island, Lagos.|
|Ikeja Branch||MMA Zulu Terminal, Domestic Airport, Ikeja, Lagos.|
48 Isaac John Street, Ikeja GRA, Lagos.
36 Allen Avenue, Ikeja, Lagos.
23 /25 Muritala Muhammemed Int’l Airport Road, Ikeja, Lagos.
|Ikorodu Branch||7 Lagos Road, Ikorodu, Lagos.|
|Ilupeju Branch||25b Ilupeju Byepass, Off Coker Junction, Ilupeju, Lagos.|
|Ketu Branch||545/547 Ketu, Ikorodu Road, Lagos.|
|Lekki Branch||Km 18, Lekki-Epe Expressway, Before Chevron Roundabout, Lekki, Lagos.|
Plot B, Block E12e, Admiralty Way, Lekki, Lagos.
|Onikan Branch||12 Macarthy Street, Onikan, Lagos.|
|Marina Branch||44 Marina Street, Lagos Island, Lagos.|
2 Joseph Street, Off Marina, Lagos Island, Lagos.
|Matori Branch||91 Ladipo Street, Matori, Lagos.|
|Ogba Branch||23 Ogba Ijaiye Road, Opp Waec Office Ogba, Lagos.|
|Ogudu Branch||Plot 111 Ogudu Gra, Ojota Road, Ogudu, Lagos.|
|Oke-Arin Branch||11 Ijaiye Street, Oke Arin, Lagos.|
|Okota Branch||117 Okota Road, Okota, Isolo, Lagos.|
|Oniru Branch||The Hive Mall, Plot 16, T.F. Kuboye Road, Off New Market Road, Oniru, Lagos.|
|Orile Branch||Block 11, Suite 3-8, Agric Market, Odun Ade Bus Stop, Orile Coker, Lagos.|
|Victoria Island Branch||Founder’s Place,2 Sanusi Fafunwa Street, Victoria Island, Lagos.|
|Apapa Branch||Eleganza Plaza, No. 1 Wharf Road, Apapa, Lagos.|
28 Creek Road, Apapa, Lagos.
|Surulere Branch||43 Ojuelegba Road, Surulere, Lagos.33 Adeniran Ogunsanya Street, Surulere, Lagos.|
|Wuse||Plot 532 Ibb Way Zone 4 Wuse – Abuja.|
|Wuse II||78, Aminu Kano Crescent, Wuse 2, Abuja.|
Plot No 108,Adetokunbo Ademola Cadastral Zone A08, Wuse 2 District, Abuja.
|Area 7||1, Yola Street, Area 7, Garki Abuja.|
|Abuja Bwari||1, Council Secretariat Avenue, Bwari Area Council Abuja.|
|First City Plaza Branch||Plot 252 Herbert Macaulay Way. Cdb, Abuja.|
|Maitama||30 Gana Street, Maitama, Abuja.|
Izon Wari House, 1038 Shehu Shagari Way, Bayelsa Guest House, Maitama, Abuja.
|Garki II||Plot 1640 Ladoke Akintola Boulevard, Garki II – Abuja.|
|Kubwa Branch||Plot 136b Gado Nasko Road, Kubwa, Abuja.|
|Kuje Branch||Plot 33a Sauka Extension, Kuje Town Centre, FCT.|
|Asokoro Branch||75, Yakubu Gowon Crescent, Asokoro, Abuja.|
|Jabi Branch||Mallam Shehu Plaza, Plot 35, I.T Igbani Street, Off Obafemi Awolowo Way, Jabi, Abuja.|
|Abuloma Branch||46a Abuloma Road, Port Harcourt, Rivers State.|
|Aggrey Branch||81 Agrrey Road, Port Harcourt, Rivers State.|
|Bori Branch||26 Zaakpon/Poly Road, Bori, Port Harcourt, Rivers State.|
|Ikwerre I Branch||19 Ikwerre Road, Mile 1, Diobu, Port Harcourt, Rivers State.|
|Ikwerre II Branch||457 Ikwerre Road, Port Harcourt Rivers State.|
|Olu Obasanjo Branch||80 Olu Obasanjo Road, Port Harcourt, Rivers State.|
|Oyigbo Branch||290 Old Aba Road, Port Harcourt-Aba Road, Oyigbo, Rivers State.|
|Port Harcourt Main Branch||Plot 282a Ph / Aba Expressway.|
|Rumuokoro Branch||642 Ikwerre Road, Rumuokoro, Port Harcourt, Rivers State.|
|Rumuomasi Branch||2/3 Rumuokoro Street, Rumuomasi, Port Harcourt, Rivers State.|
|Trans Amadi II Branch||117 Trans Amadi Industrial Layout, Port Harcourt|
FCMB has many other locations in Kano, Akwa Ibom, Edo, Delta, Kwara and other states in Nigeria.
FCMB USSD Code
You can use the *329# self-service code to
- Open an FCMB account.
- Reactivate Your FCMB Account.
- Transfer Funds.
- Buy Data & Airtime.
- Check Your FCMB Account Balance.
- Create an OTP (One Time Password)
- Create a Transaction PIN.
- Create Internet Banking Login Details.
- Pay Bills.
How To Buy Airtime With Fcmb Ussd Code
You can also use the *329# self-service code for Airtime & Data Top-up. Simply dial *329*Airtime Amount# to purchase airtime for yourself or *329*Airtime Amount*Recipient’s number# to send airtime to a friend or third party.
How To Open An Fcmb Account
You can open an FCMB account simply by dialling *329# on any network and any phone (Nokia Torchlight, Andriod or iPhone).
If you do not have an account, your BVN will be needed. After submitting this, follow the given instructions, and then your account number will be automatically generated and sent to you via SMS. You don’t need airtime, data, form or passport to open an account using this method.
You can also open an account at any FCMB branch close to you.
How To Register/Use The Fcmb Nigeria Transfer Code
You don’t have to pay for the registration of the FCMB USSD service. It is FREE. To register for the FCMB Nigeria USSD service, you’d need the following:
- A mobile phone.
- An FCMB Account.
- An FCMB debit card.
- Your registered SIM card is inserted into the mobile phone you’re using.
How to Register For FCMB USSD Banking
Here’s what you should do to register for the FCMB USSD service:
- Dial *329#.
- Select Create a PIN.
- Enter your FCMB Account as requested.
- Enter your debit card details.
- Create a 4-digit PIN.
- Confirm your 4-digit PIN.
How To Transfer Funds With Fcmb Ussd Code
You can also use the FCMB self-service code to transfer up to N1,000,000 daily just by dialling *329*Amount*Account number#. Using the phone number you registered with FCMB, then follow the on-screen prompts to enter your pin and confirm the transaction.
How To Use FCMB USSD Code
- To check your FCMB account balance, dial *329*00#.
- To reset the PIN or reset/create a transaction code, dial *329*0#.
- Dial *329*1*Mobile Number# to buy data on any phone.
- To pay for DSTv or GOTv subscription, dial *329*2*Amount*Smartcard Number#.
- To block your debit card, dial *329#, select self-service, and then select block card.
- To block your account, dial *329#, select self-service, and then select block account.
- To link your BVN to your FCMB account, dial *329#, select self-service, and then select link BVN.
- Dial *329#, select statement, select full statement, then select duration (up to 6 months). Your statement will be sent to your registered email address instantly.
- Dial *329#, select statement then select mini statement to view your last five (5) transactions instantly.
- To make your electricity bill payments, dial *329*3*Amount*Meter No# or *329*3*Amount*AccountID#.
To Block USSD Profile or Block Bank Account- *329*911# (Dial from either Registered or Unregistered number)
- Dial *329*911#.
- Select 1 for the USSD service.
- Select 2 for Bank Account.
- Enter your Mobile Number or Bank Account Number.
- Confirm blocking of displayed Mobile Number/Bank Account and enter USSD 4 digit PIN.
FCMB Swift Code
A swift code can be said to be a string of 8 or 11 digits that represents a bank branch. If you wish to send money internationally, you’ll need it. The swift code for FCMB is FCMBNGLA.
How To Download The FCMB Mobile Banking App For Android
Go to the google play store to download the FCMB app for android phones.
How To Download The FCMB Mobile Banking App For iOS
Visit the app store to download the FCMB mobile app for iOS (iPhone and iPad).
FCMB Customer Care Support Details and Contact
Do you have a complaint or do you want to report an issue to FCMB? You can connect with them. They treat all e-mails as a priority and try to provide a response as quickly as possible. All you have to do is send them a direct mail at firstname.lastname@example.org.
Alternatively, you can call their active hotlines on:
- Head Office: 012793030
- Telephone: 01-2798800 , 07003290000.
FCMB Social Media Contact
- Whatsapp: (+234) 09099999814 or (+234) 09099999815
- Twitter: https://twitter.com/MyFCMB
- Instagram: https://www.instagram.com/myfcmb
- Facebook: https://www.facebook.com/FCMBMyBank/
- YouTube: https://www.youtube.com/user/fcmbplc
A customer care representative will reply to you as soon as soon can be and all your queries and complaints will be solved ASAP.
You should know that no FCMB customer care representative will ask for your personal information like ATM PIN, ATM card number, Mobile Banking PIN, CCV Number, or Token or OTP (One Time Password) to complete your request. They have everything they need on their end, you just have to say YES or No to authorize them to do what they have to do.